I am SO pissed at myself. I dropped my favorite glass salad bowl as I was drying it this morning. It shattered. Spectacularly, I might add.
For the record, recycled glass makes fantastically small, incredibly razor-sharp pieces when it explodes. I have lacerations on my feet where pieces bounced, my hands are cut up from picking up pieces, and I have tiny slivers stuck in the bottoms of my feet (too small to see, but man can I feel them). Not to worry my medical friends, none of it warrants a trip to the ER, but it doesn’t make it any less irritating. Thankfully, there weren’t any critters in the kitchen or even the vicinity when it happened.
And the bowl. I can’t replace it. I think that’s the part that makes me the angriest. It was bound to happen one day, I’ve had the thing for years, but I was really hoping that day would never come.
Later today the yard guys are supposed to come out to give me a bid on some work. We’ll see if it happens. The “office manager” that was supposed to contact me Monday to set things up never called until Wednesday (when I happened to be traveling). Yesterday morning I tried calling her back at the number she left but got a message that the memory was full. I’ve never gotten that before, usually it says the mailbox is full. Regardless, it wouldn’t let me leave a message. So, I emailed her to let her know that the times she had stated on my voicemail were fine. I also let her know about the voicemail problem on her end. I haven’t heard a word back. We’ll see if the dude shows up today or not.
Sadly, the same thing seems to be happening with these guys as happened with my dog trainer. They are getting bigger faster than they can handle the customer volume and their current clients are suffering. There is a lack of any kind of organization or urgency to do what they say they will in the timeframes they give. That is my number one pet peeve. Had the owner told me she would get back to me this week regarding my requests I would have had no problem with it (except the voicemail thing…that is just another detail overlooked by being too busy that in the end hurts their business).
Now I am torn. They are a local family (same small town I live in) that is running a good business and I think they have the potential to get back to the fabulous service they started out with. However, I have a real problem being the one who has to deal with crappy service in the interim. Not to mention, I paid my first “Spring rate” bill at the beginning of the month and have yet to see anyone come out to work on the yard. The grass needs mowing, the weeds…holy cow…and the list goes on.
Is it better to work with the problems you know? Or should I start hunting for another yard service? *sigh* At least if the guy does come out today I am express my lack of happiness at the current state of my yard, especially with the amount of money I give them monthly. If he doesn’t, then that answers my questions and I will start looking around for another service.